Accessibility Statement

1. Our commitment

Paxtra Inc. wants everyone to be able to use our website and application, including people with disabilities. We are working to make Paxtra meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA.

2. Where we are now

Automated accessibility testing has been carried out during development.

Comprehensive manual testing, including testing with assistive technology such as screen readers and keyboard-only use, has not yet been completed.

We do not claim that Paxtra fully conforms to WCAG 2.2 Level AA. We will update this statement as testing is completed and as we make improvements.

3. What we are working on

We are working to make sure that Paxtra can be used with a keyboard, that text can be read by screen readers, that colour contrast is sufficient, that forms, error messages and payment steps are clear, and that content works on different screen sizes and devices. Some parts of the website or application may not yet meet these aims.

4. Third-party content

Payment forms and identity verification steps are provided by Stripe. Their accessibility depends partly on Stripe’s own design. Tell us if you find a problem with them, and we will pass it on and look for another way to help you complete the task.

5. Tell us about a problem

If you have trouble using any part of Paxtra, or need information in another format, email support@usepaxtra.com. Please tell us the page, what you were trying to do, the device and browser you used, and any assistive technology. We aim to give you an initial response within five business days, and we will tell you what we can do.

6. Other ways to get help

If you cannot use part of the Platform, you can email support@usepaxtra.com to ask for help completing a task another way, as far as we are able to provide it.

7. Updates

This statement was prepared on 11 October 2026. We will review it as we complete testing and make changes to the Platform.

8. Future features

If Paxtra introduces account reliability or Trust Score features in the future, any explanation of how they work, and the way to ask for a review, will be provided in accessible formats, and we will tell you how to ask for help using them.